[Legal] PrivacyUpdated

Privacy policy.

We collect only what is needed to pass your request to one plumbing company: your phone number, ZIP code, the type of job and a record of your consent. We never sell it, and we never share your number for anyone's marketing.

Who we are

Wichita Plumbing Dispatch is operated by LeadLoup, the business name of David Cyr, a sole proprietorship registered in Quebec, Canada (Quebec enterprise number 2281139156). Mailing address: 2803 rue de Chartres, Mascouche, Quebec J7K 4E8, Canada. Email: david@leadloup.com.

David Cyr is responsible for the protection of your personal information.

What we collect

When you request a callback: your phone number, ZIP code and type of job, the consent you gave (its exact text and time), your IP address and the page you sent the request from.

When you call or text the line: your number, the time and length of the call, what you tell us and your messages. Calls are answered by an automated assistant and transcribed, as you are told at the start of the call; the audio is not recorded.

This site does not use advertising or tracking cookies.

Why we collect it

To pass your request to one plumbing company so it can call you back, to call or text you about that request, to keep proof of your consent, and to prevent spam and abuse. We do not use it for anything else.

Who we share it with

The one plumbing company that receives your request, which may use it only to contact you about that request.

The service providers that run this service for us, only to do so: Cloudflare (hosting and form processing), Twilio (calls and text messages), xAI (the automated phone assistant), Render and Supabase (the system that records and routes requests) and Resend (email notifications). They may process it in Canada or the United States.

We do not sell your information. No mobile information is shared with third parties or affiliates for marketing or promotional purposes, and your text-message opt-in and consent are never shared with any third party.

How long we keep it

Up to 4 years after your request, the period during which we may have to prove that you asked to be contacted. Then we delete it. You can ask us to delete it sooner.

Your rights

You can ask what information we hold about you, have it corrected or deleted, and stop text messages at any time by replying STOP. Email david@leadloup.com; we answer within 30 days.

Contact

Privacy questions and requests: David Cyr, LeadLoup, 2803 rue de Chartres, Mascouche, Quebec J7K 4E8, Canada. Email: david@leadloup.com.

[01] Dispatch

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